Most recently asked questions

UMG Store
UMG Network
Day in Deal
Cardsloop
UMG Acadmy
The store is managed by a team specialized in e-commerce 
aimed at spreading the e-shopping culture in Iraq and Turkey,
 where the team placed the service delivery to all areas in the best way to the customer's first priority.
"UMG store serves as an electronic mall  that contains all products demanded by the consumer, including not limited to (children's section, accessories and watches, electronics, entertainment and games,beauty, arts and crafts, men's sections, food sections, books , Mobile phones with accessories, female sections)
-Other services include training delegates on marketing methods and product promotion
-An opportunity to get a profit through the Internet"
"purchased products are delivered to any place that exists in the map of Iraq include 18 provinces, the product is delivered in a time between 1-10 working days
"
"You should check the services provided by the carrier used,
 for each service carrier and policies it's different from one to another ."
"you have to register an account by type of available accounts
-you can choose the product you want to buy by clicking on Add to Cart to Add it to the basket next to the username with the total amount of the total purchases (total cost of one item per product)
- you can click on the shopping Cart to view the products that have been selected or canceled.
-When you click (buy) you will be taken  to the login window or the details window of the order in order to Add the location to connect the order with additional information to the delivery company with the time and address and points and phone number
-select payment method
-Approval of the terms of  use
- contact you to confirm the details of the order and the address and the availability of products and the possibility of delivery on time."
"pay can be done with UMG wallet , mastercard , 
zain cash , asia hawala , cash on delivery , or other methods provided by the company."
"Yes, you need an account, either free by registering with Facebook or email, this account does not allow you to recover the rate of the amount purchased and sales as profits (cashback). Or free by a person identified by UMG for your cashback or other accounts also paid by UMG ID.
"
"E-mail
phone number
 location (house, company, shop)"
"You can send us an e-mail or access to all contact information by navigating to the page ""Contact Us""
"
" From day to 10 working days 
does not include public holidays and hard conditions.
"
"You can register for a free account,
 if only you return to the company's older agent to get the cashback feature in your new account for the products you buy, promote and sell."
"If the product delivered to  you and does not work or it is different from what was requested, you can replace it
You can return or replace the product within 14 days of the date of receipt
In case there is a problem in the product by the company (merchant) the charges of delivery will be free.
If the customer decides to replace the product, although there is no defect in the order, the cost of shipping and replacement fees will be on the customer."
The quality of products ranging from (original - copy - homemade - used), the brand is mentioned and quality level next to each product so that the customer know before buying
No, direct selling only.
"The store can be accessed at
https://umggroup.com/
Inform the company and highlight the evidence.
Languages are Arabic / English / Kurdish currencies are the Iraqi dinar and the US dollar
There are special warehouses for the company in Baghdad and Istanbul and products at and producing factories.
"Our technical support team and customer service are available at all times. We are happy to serve you 24 hours a day.
The booking service from the store and the delivery is affected by the official holidays and the calculation of the delivery period is maximum of 10 days, not including public holidays and on Friday"
"sales by indivisual and wholesale, and quantities approach to demand wholesale quantities
"
It’s a mechanism of work for UMG company, its work in relationships marketing.
By register, invitation (exclusive to unimart’s subscribers)
UMG has (Guest,IR, Business, Basic,Standard ,Professional, Bavvo Professional,Premium,Bavvo Premium ) and each one has privilege.
"You can communicate if you have any explanation or any problem via the following
 email info@umggroup.com or
 call 07718884411
07818884411"
It’s too easy, by buying package.
Express by the login page and choose "Restore Password.
Send your request to change personal data on page of your information
" By submitting an application containing the new contract to the new account holder,
 a written assignment from the original contract holder,
 a transfer fee, and completing the application form"
You can do this by continuing and focused follow-up to your own team and ongoing marketing
You can do this by continuing and focused follow-up to your own team and ongoing marketing
"An available feature for the Network package that provides it with several VIP packages
 that it can handle, by giving it free or selling it.
 It appears to the subscriber within their own account where the Voucher List option appears."
No, you can't.
No, they don't.
"First, make sure you're connected to the Internet and also from the coupon numbers,
 you can also send your personal customer service account information to make sure the coupon works correctly."
"By registering or selling company agencies
 or by selling company products or marketing services or cards"
profits vary by package type or by products sold in the market.
"Customer Service is contacted to check the workflow,
 verify information, correct the error if any, and resolve the issue"
You can do this through your personal account and choose Alignement setting
This is done when the Ask option is selected in Alignment setting.
No, you can't
Commissions are sent from the new team member registration every Saturday
UMG master card , Zain Cash , Asia Hawala,Switch
"This situation depends on the participant's competence and continuous
 follow-up to his team and his or her office members"
Guest,IR,Business,Basic,Standard ,Professional, Bavvo Professional, Premium,Bavvo Premium
"Continuous registrations and team strength have increased the possibility of upgrading to a grade
 and the rank is awarded through the Office Officer ""Partinal"
"The code arrives after activating the card from Switch and if you did not receive it please contact switch company by calling them on the number that you can find on the card
"
"Payment method:
choose Zain Cash and follow the instructions that appear to you. And for the price, when you transfer, you will see the price of your own Commission before you transfer (deduction)."
You can log in by using your account in the UMG Central Login System
The system development team will add all local and international companies that provide services to customers and update companies periodically every week after contracting to provide cash back service in these services
"You can shop in the following ways:
 1.Sign in with your UMG Network account.
 2.Login to the company you wish to shop from.
 3.pressing the Go to Shop button.
 You can then browse, choose the product you want to buy, and make a purchase with a choice of payment methods provided by the system"
There are two ways to register a new account – register an account by filling in the required information after you log in to create a new account in the Phone app or web browser – and you can register directly with your Facebook account
The site deals in three currencies 1- Iraqi dinar 2- US dollar 3- Turkish lira
We work with local sources to provide local calling cards and external sources to provide all international cards.
The site works in the following languages: 1- Arabic 2- English 3- Turkish, in addition to the Kurdish language
"cashback can be obtained by signing in with your https://mgr.umggroup.com/network account
A user who logs on to a normal site or Facebook does not receive a cashback"
A service provided by UMG that allows the user to obtain a percentage of the amount at the time of purchase and the percentage is directly charged to the user's portfolio after the purchase
Each product has a different percentage of cashback
The free agency receives 33% of the total cashback value, the business package gets 66% of the total cashback value, and the special package gets 100% of the cashback value.
"The system provides local and international payment methods:
1.System Special Wallet
2.Uni pay wallet
3.Zain Cash Wallet
4.by your bank account"
This can be done by:. 1.Deposit of the amount by visiting the main company headquarters. 2.Transfer the amount to the Zain Cash System corporate account and send the proof of transfer to the Customer Service Department to deposit the amount in your wallet. 3.by transferring the amount to the company's bank account and sending the proof of transfer to the customer service department to deposit the amount in your wallet
"You can open a ticket in the customer service system and send the following information:
 Your email 
Order number
 Payment method with deduction proof"
"You can open a ticket in the customer service system and send the following information:
 Your email 
Order number
 Payment method with deduction proof"
"You can open a ticket in the customer service system and send the following information:
 Your email 
Order number
 Payment method with deduction proof"
You can log in by using your account in the UniMart Network
The system development team will add all local and international companies that provide services to customers and update companies periodically every week after contracting to provide cash back service in these services
"You can use it by the following ways:
 1.Sign in with your UniMart Network account.
2.Choose your destination and date of booking.
 3.Follow the instructions and the steps of the site
"
"The system provides local and international payment methods:
1. points
2. Uni pay 
3. Zain cash
4. Asia hawala
5. Master and Visa cards"
After the reservation is terminated and confirmed, the cashback will be send
A service provided by Unimart that allows the user to obtain a percentage of the amount at the time of reservation and the percentage is directly charged to the user's portfolio after the reservation
The free agency receives 33% of the total cashback value, the business package gets 66% of the total cashback value, and the special package gets 100% of the cashback value.
It is a development academy that is dedicated to improve the abilities of young people and developing their skills to lead Teams and enhance their knowledge about E-commerce.
"You can log in by using your 
academy.umggroup.com
OR 
https://apps.apple.com/us/app/umgacademy/id1658762871
https://play.google.com/store/apps/details?id=com.unimart.academy
"The site allows you to learn about the company's updates and news feed From the list of articles, You can also see the images and videos of company's events continuously at every time
You can join the courses to increase your experience And develop your leadership skills"
Courses are added by people with experience more than 10 years in human development, e-commerce and leadership, under the supervision of the company.
Yes, after each specialized course, its participants are given a participation certificate.

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